Privacy Policy

For Her Secret respects your privacy. This notice explains how we process personal information when you browse, create an account, place an order or contact us.

Information we collect

• Identity and contact details, including name, email, phone number and delivery address.
• Order, product, payment-status, delivery, return and customer-service records.
• Account, device, browser, cookie, security and website-usage information.
• Information you choose to provide in messages, reviews or forms.

Why we use it

We use information to operate the store; process payment status, orders, delivery, returns and support; maintain accounts; secure the website; prevent fraud; comply with legal and accounting duties; and improve our services. Where required, we rely on consent for optional cookies or marketing.

Who receives information

We share only what is reasonably needed with providers supporting hosting, WooCommerce, payment, email, analytics, security, shipping and customer service, and with authorities where legally required. Providers may process data in other countries and we use appropriate safeguards where required.

Retention and security

We retain information only as long as reasonably necessary for the purposes above, including order, tax, fraud-prevention, dispute and legal requirements. We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, data portability, withdrawal of consent, or information about our processing. Some transaction records must be retained despite a deletion request.

Cookies and changes

See our Cookie Policy for more information. We may update this notice when our services or obligations change and will publish the current version here.

Contact

For privacy questions or requests, email reach@forhersecret.com. We may need to verify your identity before fulfilling a request.